The JSCI questionnaire includes a minimum of 18 questions and a maximum of 49 questions. The number of questions a job seeker answers depends on their individual circumstances. A job seeker who has a high level of disadvantage will generally be asked more questions. These questions are designed to collect information about their work experience, Education Qualifications, Language, Descent-Origin, work capacity, living circumstances, transport and personal circumstances. Other information may be sourced from the job seeker’s Centrelink records: including any Employment Services Assessments or Job Capacity Assessments.
The JSCI also identifies job seekers who:
- have multiple and/or complex barriers to employment that may require an Employment Services Assessment which recommends the most appropriate employment services for the job seeker
- may benefit from being referred to the Skills for Education and Employment or the Adult Migrant English Program
- may benefit from referral to a DHS social worker (e.g. with domestic violence, family grief and trauma).
A number of JSCI questions are voluntary and the job seeker can choose that they ‘do not wish to answer’. These questions cover the following areas:
- Indigenous status
- refugee status
- disability and medical conditions
- criminal convictions
- personal factors (or characteristics) which may affect a job seeker’s ability to work, obtain work or look for work.
The JSCI identified 18 factors and a number of sub-factors as having a significant relationship with a job seeker’s likelihood of remaining unemployed for another year.
The factors are:
Each JSCI factor is given a numerical ‘weight’ or points which indicate the average contribution that factor makes to the job seeker’s difficulty in finding and maintaining employment. The points are added together to calculate the JSCI score which reflects a job seeker’s relative level of disadvantage in the labour market. A higher score indicates a higher likelihood of the job seeker remaining unemployed for at least another year.