Fair Entitlements Guarantee (FEG)

Image of the Fair Entitlements Guarantee logo

The Australian Government provides financial assistance to cover certain unpaid employment entitlements to eligible employees who lose their job due to the liquidation or bankruptcy of their employer.

Fair Entitlements Guarantee (FEG) is a legislative safety net scheme of last resort with assistance available for eligible employees.

What can I claim?

You may be able to claim:

  • your unpaid wages—up to 13 weeks
  • your unpaid annual leave and long service leave
  • payment in lieu of notice—up to five weeks
  • redundancy pay—up to four weeks per full year of service.

Note—unpaid Superannuation Guarantee Contributions cannot be claimed—these should be pursued through the Australian Taxation Office.

More information on what you can claim is available in the What assistance can FEG provide? Fact Sheet.

Am I an eligible employee?

You may be eligible for FEG assistance if:

  • you have lodged an effective claim within 12 months (of either the date you lost your job or the date of the liquidation or bankruptcy of your former employer)
  • you have lost your job due to, or less than six months before, your employer’s liquidation or bankruptcy
  • you are owed at least one of the entitlements mentioned above
  • you were an Australian citizen or the holder of a permanent visa or special category visa that allows you to stay and work in Australia at the time your employment ended.

Textile, clothing and footwear (TCF) contract outworkers may be eligible—see TCF contract outworkers scheme Fact Sheet for more information.

You won’t be eligible if, for example:

  • you were a contractor
  • you were a director of the company or a relative of the director of the company within 12 months before liquidation
  • you do not meet all of the conditions of eligibility set out in the Fair Entitlements Guarantee Act 2012.

More information on eligibility, how to apply and lodging a claim for assistance is available.

How do I make a claim?

Applying online is the quickest way to receive your entitlements:

More information on eligibility, how to apply and lodging a claim for assistance is available.

What if I can’t make a claim online?

You can print and complete the FEG Claim Form and send it to the Department of Jobs and Small Business by email, post or fax. Alternatively, you can call the FEG Hotline and we will post the claim form to you.

How is tax withheld from FEG payments?

If you are eligible for FEG assistance, the payment must be taxed in accordance with the notice of variation under section 15-15 of Schedule 1 to the Tax Administration Act 1953. The How is tax withheld under FEG fact sheet includes more information.

Want to know more?

Have a look at our Service CharterFrequently Asked Questions and Fact Sheets or Contact Us.

If you have difficulty speaking or understanding English call the Translating and Interpreting Service  (TIS National) on 131 450 for the cost of a local call on land lines. Ask TIS National to call the Fair Entitlements Guarantee on 1300 135 040.

If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service (NRS) in two easy steps:

  1. Choose your preferred NRS access point
  2. Give the Fair Entitlements Guarantee phone number 1300 135 040.

Resources

The following is a list of all the resources that are associated with Fair Entitlements Guarantee (FEG).

Results

  1. Consultation Paper – Reforms to address corporate misuse of the Fair Entitlements Guarantee scheme

    Created: 17 May 2017  |  Last modified: 5 February 2018

    Consultation paper designed to assist consideration of issues and options to inform the consultation process.

  2. Eligibility for FEG assistance Fact Sheet

    Created: 5 December 2012  |  Last modified: 8 March 2019

    This fact sheet provides information about the eligibility requirements for assistance under the Fair Entitlements Guarantee.

  3. Fair Entitlements Guarantee Recovery Program- Funding Agreement Fact Sheet

    Created: 30 June 2015  |  Last modified: 8 March 2019

    This fact sheet provides information for insolvency practitioners about the key terms of the funding agreement used under the Fair Entitlements Guarantee Recovery Program.

  4. Fair Entitlements Guarantee Service Charter

    Created: 8 June 2016  |  Last modified: 8 March 2019

    This Service Charter sets out the rights and responsibilities of stakeholders of the Fair Entitlements Guarantee program. It is intended to guide constructive interactions...

  5. Fair Entitlements Guarantee- Calculating costs of winding up

    Created: 18 July 2013  |  Last modified: 8 March 2019

    This fact sheet is designed to assist insolvency practitioners identify and calculate costs of the winding up or bankruptcy (costs of winding up) for the purposes of working out...

  6. FEG Claim Form

    Created: 5 December 2012  |  Last modified: 15 October 2018

    This form (online version also available) must be used to apply for assistance under the Fair Entitlements Guarantee Act 2012....

  7. FEG claim statistics relating to multiple-company directors

    Created: 17 November 2017

    Extract of document containing a list of directors of eight or more companies whose employees were paid outstanding entitlements under the Fair Entitlement Guarantee scheme.

  8. FEG Confirmation of Identity and Citizenship

    Created: 21 September 2016  |  Last modified: 7 March 2018

    For Aboriginal and Torres Strait Islander people...

  9. FEG Discrepancy Process Help Guide

    Created: 22 June 2018  |  Last modified: 8 March 2019

    This help guide describes the discrepancy notification and resolution process, including: discrepancy task types, processing steps, and additional tips to help users respond to...

  10. FEG IP Online Help Guide

    Created: 1 July 2016  |  Last modified: 8 March 2019

    This help guide gives insolvency practitioners guidance on how to use the FEG IP Online system, including information on managing cases, claims, tasks and user accounts.

  11. FEG Recovery Program Fact Sheet

    Created: 30 June 2015  |  Last modified: 8 March 2019

    This fact sheet provides information for insolvency practitioners about the Fair Entitlements Guarantee Recovery Program which aims to improve the recovery of employment...

  12. FEG Recovery Program Funding Application Template

    Created: 20 July 2017  |  Last modified: 26 February 2018

    Contains information that the applicant is required to fill out in order to complete an application for FEG funding assistance under the program.

  13. Fraud Statement for the FEG

    Created: 19 February 2018  |  Last modified: 8 March 2019

    Fraud Statement for the Fair Entitlements Guarantee.

  14. General Information for Claimant

    Created: 17 November 2015  |  Last modified: 8 March 2019

    This fact sheet provides a basic overview of the Fair Entitlements Guarantee program for claimants.

  15. How do I access FEG Online Services Fact Sheet

    Created: 21 December 2012  |  Last modified: 8 March 2019

    This fact sheet provides information on making an online claim under the Fair Entitlements Guarantee.

  16. How do I apply for FEG assistance Fact Sheet

    Created: 5 December 2012  |  Last modified: 8 March 2019

    This fact sheet provides information about how to lodge a claim for assistance under the Fair Entitlements Guarantee and the types of supporting documentation that may assist...

  17. How is tax withheld under FEG Fact Sheet

    Created: 29 June 2016  |  Last modified: 8 March 2019

    This fact sheet provides background and explanation of how tax is withheld for advances paid to claimants under the Fair Entitlements Guarantee.

  18. How we assess FEG claims Fact Sheet

    Created: 5 December 2012  |  Last modified: 8 March 2019

    This fact sheet provides information about the best way to track the progress of your claim under the Fair Entitlements Guarantee and information about each stage of the claim...

  19. Information for insolvency practitioners Fact Sheet

    Created: 5 December 2012  |  Last modified: 14 March 2019

    Includes informaiton for insolvency practitioners about FEG and touches on FEG IP Online; the means by which the department interacts with IPs.

  20. Internal Review of a FEG decision under Section 38 – Application Form

    Created: 23 April 2013  |  Last modified: 27 September 2018

    This form should be used if you wish to seek an internal review of a decision under the Fair Entitlements Guarantee. Applications must be made within 28 days of the date of the...

  21. IP access to company records fact sheet

    Created: 24 February 2017  |  Last modified: 8 March 2019

    This fact sheet describes the department’s move to alternative forms of claim assessment where delays in verifying claims due to issues with company books and records cause...

  22. IP fact sheet- employee entitlements data FAQs

    Created: 2 August 2016  |  Last modified: 8 March 2019

    This fact sheet provides insolvency practitioners with help about common difficulties when compiling employee entitlement information for FEG purposes.

  23. Protecting your information

    Created: 6 December 2018  |  Last modified: 8 March 2019

    This fact sheet contains advice about steps you should take to protect your personal information when lodging a Fair Entitlements Guarantee claim and when expecting advice from...

  24. Report suspected fraud

    Created: 6 February 2018  |  Last modified: 23 November 2018

    Temporary Tip-off reporting form.

  25. Reviewing a FEG decision Fact Sheet

    Created: 5 December 2012  |  Last modified: 8 March 2019

    This fact sheet provides general information about your rights for a review of decision under the Fair Entitlements Guarantee.

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