Help for workers who have recently lost their job

Information about employment assistance for people who have recently lost their jobs, including for workers retrenched from eligible companies in specific industries.

The Retrenchment Rapid Response Framework

Through the Retrenchment Rapid Response Framework, the Government supports retrenched workers to make sure they can find a new job as soon as possible. The framework also aims to help employers though the retrenchment process, including how they can meet their obligations and provide their workers the support they need.

Retrenched workers who would like information about the support available to them can call the Employment Services Information Line on 13 62 68 or email retrenchment@jobs.gov.au.

As announced in the 2018–19 Budget, intensive employment assistance provided to automotive workers through the Automotive Industry Structural Adjustment Program has been extended until 30 June 2019.

If you have been retrenched from your job, you could be eligible to receive help from jobactive. jobactive has programs and services available to quickly reconnect you with employment opportunities.

A jobactive provider will assess your circumstances in detail and work with you to help you re-enter the workforce as soon as possible. They will help you look for alternative work and provide you with information about job opportunities in your area. This may include:

  • an initial, face to face interview to explain the services that jobactive can deliver
  • help with your résumé and job applications, interview skills and presentation techniques
  • advice on searching for a job, various career options and employment programs
  • information about job vacancies and access to job search facilities offered by Centrelink and jobactive providers, including the jobactive website
  • local employment opportunities, advice about skills shortage areas and information about training opportunities and
  • access to an interpreter if required.

More information on assistance through jobactive is available.

Information Resources

Help for workers who have recently lost their jobs 

Stronger Transitions

If you have recently been retrenched, and you or the company you worked for is located in:

  • North/West Adelaide,
  • Mandurah (WA),
  • North Queensland,
  • North/North-West Tasmania, or
  • Melbourne North/West

then you may be able to receive extra support through the Stronger Transitions package.

The Stronger Transitions package provides intensive assistance to support workers to move into new employment. It includes skills and training support, employment support, better connecting employers with skilled workers, increasing labour mobility and providing access to small business opportunities.

More information on the Stronger Transitions package is available on the website.

Support for retrenched automotive manufacturing workers

If you have been retrenched from an eligible company in the automotive manufacturing industry, you may be able to receive extra support.

For more information please see the Fact Sheets on help for workers who have recently lost their jobs in the automotive manufacturing industry.

Other support services

Centrelink can assess your situation and work out what services you are eligible for. If you receive a redundancy payment, you may be subject to a waiting period before you can get an income support payment from Centrelink. To find out what services you are eligible for call the Centrelink Employment Services Line on 13 28 50 or visit your local Centrelink Service Centre.

Centrelink’s Financial Information Service offers free, unbiased financial information about your redundancy package and Government assistance. For information on this service call a Financial Information Service officer on 13 23 00.

Disability Employment Services helps people with disability, injury or health condition get ready to look for a job, find a job and keep a job. To find out if you are eligible for these services, visit the JobAccess website.

Australians in remote communities are better placed under the Community Development Programme (formally the Remote Jobs and Communities Programme) to find work and get the skills they need to find a job. To find Community Development Programme service provider visit the jobactive website.

The Skills for Education and Employment programme provides language, literacy and numeracy training to job seekers who find it hard to get work. For more information contact your jobactive provider.

The Adult Migrant English Program provides basic tuition in the English language. For more information and to find out if you are eligible for this assistance call 13 18 81.

Employees who are owed certain employee entitlements after losing their job because their employer went bankrupt or into liquidation may be able to get financial help from the Australian Government through the Fair Entitlements Guarantee. For more information on the Fair Entitlements Guarantee call 1300 35 040.

If you have recently lost your job and believe you have not received the entitlements you are owed, the Fair Work Ombudsman can help you recover your outstanding entitlements. For information on this service call the Fair Work Info Line on 13 13 94.

beyondblue works to reduce the impact of depression and anxiety in the community by raising awareness and understanding, empowering people to seek help, and supporting recovery, management and resilience. For access to this support call 1300 224 636.

Lifeline provides access to online, phone and face to face crisis support 24 hours a day, seven days a week. For access to this support call 13 11 14.

MoneySmart is an initiative of the Australian Securities and Investments Commission that offers tips and tools to help people make the most of their money. For information on this service visit the MoneySmart website.

If you are experiencing difficulty paying off a loan or mortgage as a result of losing your job, you may be able to postpone your mortgage loan repayments for up to 12 months. You will need to contact your financial institution or bank directly to find out more.

Want more information?

For further information on support available, contact Centrelink or your local jobactive provider. You can visit the jobactive website to find your local jobactive provider.