jobactive Deed 2015-2020
jobactive Deed 2015-2020 – Work for the Dole Coordinator
Service Delivery Plans – Information for Employment Providers
As outlined in the Employment Services 2015-2020 Request for Tender, jobactive providers have developed service delivery plans which are published on the Connections for Quality page on JobSearch. Service Delivery Plan – Information for Providers was developed to assist successful tenderers develop their Service Delivery Plan(s).
Services Guarantees for jobactive
The Service Guarantee for jobactive and the Service Guarantee for jobactive Volunteers set out the minimum services for job seekers depending on their assessed needs and outlines the Government’s expectations for the delivery of services by providers. The Service Guarantees have been developed in consultation with industry.
All of Industry Address – Quality Assurance Framework
This presentation provides information in relation to the Quality Assurance Framework being introduced in the Employment Services Deed 2015‑2020.
Joint Charter of Deed Management
The Joint Charter has been developed in consultation with industry peak bodies and replaced the existing Charter of Contract Management from July 2015 for jobactive.
The Joint Charter reflects the commitments of both the Department and provider’s in the management and delivery of employment services.
The Joint Charter forms part of the contracts with jobactive Provider Services, Work for the Dole Coordinator Services, National Harvest Labour Information Services, the New Enterprise Incentive Scheme and Harvest Labour Services.
Provider’s’ adherence with, and performance against the Joint Charter, will be assessed as part of ongoing performance management and contract monitoring.
The commitments outlined in the Joint Charter reflect key priorities for all employment services from 1 July 2015 and focus providers and the Department on working collaboratively wherever possible to ensure that services meet the needs of job seekers, employers, communities and Government.