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  1. Direct recruitment of participants by CDEP providers AdviceArchived

    Created: 3 February 2012

    Advice to JSA providers on CDEP changes.

  2. Does Section 23 recovery apply to any time that a Participant has been serviced in the Employment Support Service?Archived

    Created: 3 February 2012

    This Q&A document answered the Employment Services question 'Does Section 23 recovery apply to any time that a Participant has been serviced in the Employment Support...

  3. Education- Part Time Study and Structured Training AdviceArchived

    Created: 3 February 2012  |  Last modified: 17 February 2015

    This reference material provides further information about the part-time study Work Experience Activity and structured training undertaken as part of a Work for the Dole, Full...

  4. Electronic Diary Overview Advice (JSA)Archived

    Created: 3 February 2012

    This document provides information on the electronic diary function in the DEEWR IT system, including what the electronic diary is and how providers can utilise it.

  5. Eligibility of Visa Holders for Disability Employment Services Fact SheetArchived

    Created: 3 February 2012  |  Last modified: 9 July 2014

    This fact sheet outlines the eligibility of visa holders for Disability Employment Services (DES) and how to determine eligibility for the purposes of Registration.

  6. Employment Pathway Plan Sections and Activity Codes Advice (JSA)Archived

    Created: 3 February 2012

    This document lists all activity codes that can be included in an Employment Pathway Plan (EPP) and provides details on each code.

  7. Employment Services Code of PracticeArchived

    Created: 3 February 2012

    This document details the Code of Practice that is included as a part of the Employment Services Deed 2009-12.

  8. Employment Services Subcontracting Approvals Advice from DEEWR Account and Contract ManagersArchived

    Created: 3 February 2012

    Advice for Contract Managers on approving and managing employment service providers subcontracting requests

  9. Employment Systems Disability Employment Services Contracts User ManualArchived

    Created: 3 February 2012

    The purpose of this document is to provide a complete user manual for the Disability Employment Services (DES) Contracts.

  10. EPF User Guide for ESD4 IES ContractsArchived

    Created: 3 February 2012

    A step-by-step user guide that shows Account and Contract Managers how to use the new EPF Administration functionality.

  11. ESC4 IES Contracts System User GuideArchived

    Created: 3 February 2012

    A step-by-step user guide that shows Account and Contract Managers how to use the new ESD4 IES Contracts System.

  12. Finding Participants who require Ongoing Support or an Ongoing Support Assessment Job AidArchived

    Created: 3 February 2012

    This document is a Job Aid on finding participants who require Ongoing Support or an Ongoing Support Assessment.

  13. Full-Time Work for the Dole AdviceArchived

    Created: 3 February 2012

    To provide further information to JSA providers on the Work Experiecne Activity described as Full-Time Work for the Dole.

  14. How do I know if a new participant may be liable for the cost of their Disability Management Service?Archived

    Created: 3 February 2012

    This Q&A document answered the Employment Services question 'How do I know if a new participant may be liable for the cost of their Disability Management Service?'

  15. How do I submit a CAF?Archived

    Created: 3 February 2012

    This Q&A document answered the Employment Services question 'How do I submit a CAF?'

  16. How to Directly Register eligible job seekers Job AidArchived

    Created: 3 February 2012

    This Job Aid outlines the steps to be taken by Job Services Australia (JSA) providers to enable Direct Registration. It also informs JSA providers on what are the basic...

  17. How to Directly Register Job Seekers Job AidArchived

    Created: 3 February 2012

    This job aid briefly describes how a DES provider can Directly Register a job seeker where they meet the basic eligibility criteria.

  18. How to interpret the Session Availability report Fact SheetArchived

    Created: 3 February 2012

    This Fact Sheet provides information to Contract Managers on how to interpret the Initial and Re-engagement session report now available through SQL Server Reporting and EA...

  19. How to use a Manual Employment Pathway Plan (EPP) Job Aid (DES)Archived

    Created: 3 February 2012

    This Job Aid details how to process an offline EPP using a manual form. It is to be used by DES providers who are servicing Participants in remote localities and also for any...

  20. How to use an Offline Employment Pathway Plan (EPP) Job Aid (JSA)Archived

    Created: 3 February 2012

    This Job Aid details how to process an offline EPP using the Offline EPP system. It is to be used by Job Services Australia (JSA) providers who are servicing remote job seekers...

  21. I have a Participant who has two compensation claims; does DEEWR need to know about both?Archived

    Created: 3 February 2012

    This Q&A document answered the Employment Services question 'I have a Participant who has two compensation claims; does DEEWR need to know about both?'

  22. If a Participant receives their compensation before commencing in the DES program, do they need to complete a Contact Authority Form?Archived

    Created: 3 February 2012

    This Q&A document answered the Employment Services question 'If a Participant receives their compensation before commencing in the DES program, do they need to complete a...

  23. Informing the Job Seeker of the Employment Services Assessment Appointment Fact SheetArchived

    Created: 3 February 2012

    This Fact Sheet contains the information Employment Service providers should provide to the job seeker when making an appointment for the job seeker to attend a JCA, including:...

  24. Initial Interview for Job Transition Support Participants Job AidArchived

    Created: 3 February 2012

    In order for the Job Services Australia (JSA) provider (from hereon referred to as

  25. Initial Interview for a New Program Job AidArchived

    Created: 3 February 2012

    This job aid explains how to conduct an initial interview after a Participant

  26. Initial Interview for a new Stream Job AidArchived

    Created: 3 February 2012

    A job seeker

  27. Intensive Activity Job AidArchived

    Created: 3 February 2012

    This Job Aid provides instructions on referring a job seeker to an Intensive Activity.

  28. IT Advisory Group- Terms of ReferenceArchived

    Created: 3 February 2012

    This document outlines the purpose, responsibilies, membership and frequency of the IT Advisory Working Group

  29. Job Placement Job AidArchived

    Created: 3 February 2012

    This job aid explains how providers may claim a Job Placement Fee for placing a Participant into a Job Placement, in which the Participant achieves their Job Placement Hours...

  30. Job Services Australia Eligibility for Visa HoldersArchived

    Created: 3 February 2012  |  Last modified: 16 February 2015

    Job Services Australia Eligibility for Visa Holders – determining legal right to work in Australia Supporting Document

  31. Key Principles in Assessing Site Change Requests for Job Services Australia and Disability Employment ServicesArchived

    Created: 3 February 2012

    Table sets out the Key Principles in Assessing Site Change Requests for Job Services Australia and Disability Employment Services

  32. Manual Comprehensive Compliance Assessment (CCA) Process Job Aid (JSA)Archived

    Created: 3 February 2012

    This Job Aid contains information about the Manual Comprehensive Compliance Assessment (CCA) Process

  33. Medical Evidence Requirements For Employment Services Assessment Fact SheetArchived

    Created: 3 February 2012

    Medical Evidence Requirements For Employment Services Assessment Fact Sheet

  34. Minimum Wage Advice (JSA)Archived

    Created: 3 February 2012

    This advice provides information about the impact on Outcome Fees claims of job seekers being paid less than the relevant minimum wage.

  35. Negotiating an Employment Pathway Plan (EPP) Job AidArchived

    Created: 3 February 2012

    This Job Aid details the different stages of the negotiation process - how to create, review and update a job seeker

  36. NEIS End Date CalculatorArchived

    Created: 3 February 2012

    The NEIS End Date Calculator is an aid to NEIS providers and DEEWR staff to calculate the 'NEIS Participant Agreement Expected End Date' and 'Rent Assistance Expected End Date'...

  37. No Show, No Pay Failures Job AidArchived

    Created: 3 February 2012

    This page contains an explanation of the No Show, No Pay failure type and how it is managed by the provider.

  38. Notification Job AidArchived

    Created: 3 February 2012

    This document contains information on the requirements for Participant Notification including verbal scripts, reasonable notice and legislative requirements.

  39. Non-Vocational Programs and Services AdviceArchived

    Created: 3 February 2012

    This reference material provides further information on Non-Vocational Programs and Services as an option for a Work Experience Activity

  40. Notification to Centrelink of Changes to a Job Seekers Circumstances Job AidArchived

    Created: 3 February 2012

    This Job Aid provides information for informing Centrelink of changes to a job seekers circumstances as required by ESD4. It includes information on documentary evidence...

  41. Offline Employment Pathway Plans Advice (JSA)Archived

    Created: 3 February 2012

    This document gives advice on Offline Employment Pathway Plans

  42. Ongoing Support Assessment Quality FrameworkArchived

    Created: 3 February 2012

    The Ongoing Support Assessments Quality Framework outlines the basis on which the Department of Education, Employment and Workplace Relations will assess the quality of ongoing...

  43. Outcomes based on part-time Employment and part-time Education combined Fact Sheet (JSA)Archived

    Created: 3 February 2012

    This Fact Sheet provides information on how Outcomes can be claimed for part-time Education and part-time Employment that when combined meet the requirements of Employment...

  44. Outreach Sites AdviceArchived

    Created: 3 February 2012

    An Outreach Site, as defined in the Deed, means, for a site, a regular presence other than Part-Time or Full Time

  45. Paid Work Trial for Placement Fees Fact SheetArchived

    Created: 3 February 2012

    Fact Sheet on operational policy for Placement Fees where a Paid Work Trial has been undertaken.

  46. Participation Requirements for Early School Leavers Guidelines

    Created: 18 March 2013

    This document outlines the participation requirements for Early School Leavers and how these job seekers can satisfy their participation requirements and continue to receive...

  47. Participation Requirements for Participants aged 55+ Advice (DES)Archived

    Created: 3 February 2012

    This advice document outlines the participation requirements for participants ages 55+ and how these participants are able to satisfy their requirements.

  48. Participation Requirements for Participants with a Temporary Reduced Work Capacity of 0-7 or 8-14 hours per week AdviceArchived

    Created: 3 February 2012

    This advice document outlines the participation requirements for participantswith a temporary reduced capacity to work of 0-7or 8-14 hours per week and how these participants...

  49. Participation requirements for pregnant Participants AdviceArchived

    Created: 3 February 2012

    This advice document outlines the activity test/participation requirements for pregnant participants

  50. Participation Requirements for Principal Carer Parents Advice (JSA)Archived

    Created: 3 February 2012  |  Last modified: 1 October 2013

    This document outlines the participation requirements for principle carer parents and how these job seekers can satisfy their participation requirements.

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